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Usage-based full-stack observability

New Relic

A managed observability platform spanning APM, infrastructure, logs, browser, mobile, synthetics, alerts, and telemetry integrations.

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Editorial verdict

Choose New Relic when broad APM and infrastructure coverage fits and data ingest, access, retention, and optional compute can be governed.12

Best for

  • Broad application and infrastructure telemetry
  • Teams preferring ingest-led economics over host-only pricing
  • Organizations using New Relic integrations and query workflows
12

Not ideal for

  • Teams unable to control telemetry ingest
  • Organizations requiring provider-neutral workflows first
  • Unclear user, edition, retention, region, or Advanced Compute requirements
12
Main trade-off

Broad coverage and ingest-led pricing come with platform-specific agents, data governance, access tiers, retention, and optional compute complexity.12

Product boundary

Whether New Relic's broad platform and ingest/access economics fit application and infrastructure monitoring.

New Relic APM and Infrastructure Monitoring share a platform but answer different decisions. Capability access, ingest, retention, users, editions, region, and Advanced Compute remain distinct constraints.12

For: Teams preferring a broad observability platform priced primarily around data ingest plus user or compute access

  • Telemetry ingest cannot be controlled.
  • User or compute entitlements do not fit the organization.
  • Provider-neutral storage and query are hard requirements.

Why teams consider New Relic

  • Broad platformAPM and infrastructure capabilities share one telemetry platform.12
  • Infrastructure coverageHosts, containers, Kubernetes, cloud, and on-host integrations are supported.12
  • Usage modelData ingest and access provide an alternative to per-host suite packaging.12

Pricing

Free included ingest, Original Data or Data Plus overage, user or compute access, editions, Advanced Compute, retention, EU region uplift, synthetics, and commitments.4

Telemetry data

Original Data or Data Plus

Model free allowance, ingested GB, retention, data governance, and region.4

Platform access

User or compute model and edition

Model user types or compute, edition, support, and Advanced Compute features.4

Free allowance
100 GB monthly ingest at verification4
Host boundary
Unlimited hosts do not remove ingest and access cost4
Pricing checked View official pricing

New Relic vs alternatives

Datadog

Choose when
Choose a host-led enterprise suite with deep cross-signal operations.
Avoid when
Host, container, span, log, and add-on pricing is unacceptable.
Compared with New Relic
Host/product meters replace New Relic's ingest and access model.56

Grafana Cloud

Choose when
Choose a managed Prometheus/Grafana/OpenTelemetry route.
Avoid when
Collector and label ownership is undesirable.
Compared with New Relic
Open ecosystem and series-based economics replace New Relic's platform workflow.78

Prometheus

Choose when
Choose self-operated open-source metrics and alerting.
Avoid when
The team cannot own storage, HA, dashboards, exporters, and support.
Compared with New Relic
Software control replaces managed APM and infrastructure breadth.910

Honeycomb

Choose when
Choose high-cardinality OpenTelemetry application investigation.
Avoid when
Infrastructure suite coverage is the leading job.
Compared with New Relic
Exploratory debugging replaces broader infrastructure and platform workflows.1112

Resources and sources

Official product, policy, and pricing

  • New Relic APM introduction
    Open
  • New Relic infrastructure monitoring
    Open
  • New Relic infrastructure hosts
    Open
  • New Relic pricing
    Open
  1. 1
    New Relic APM introduction

    New Relic · Accessed Official

  2. 2
    New Relic infrastructure monitoring

    New Relic · Accessed Official

  3. 3
    New Relic infrastructure hosts

    New Relic · Accessed Official

  4. 4
    New Relic pricing

    New Relic · Accessed Official

  5. 5
    Datadog Host Map

    Datadog · Accessed Official

  6. 6
    Datadog pricing

    Datadog · Accessed Official

  7. 7
    Grafana Cloud infrastructure monitoring

    Grafana Labs · Accessed Official

  8. 8
    Grafana Cloud Metrics invoice

    Grafana Labs · Accessed Official

  9. 9
    Prometheus overview

    Prometheus · Accessed Official

  10. 10
    Prometheus storage

    Prometheus · Accessed Official

  11. 11
    Honeycomb traces and wide events

    Honeycomb · Accessed Official

  12. 12
    Honeycomb pricing

    Honeycomb · Accessed Official